Refund
Refund Policy
For Simplemodern customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to simplensdern.shop.
Our approach at Simplemodern to condition of returns
For purchases made through simplensdern.shop, Simplemodern applies the following guidance on condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How Simplemodern handles exceptions
Simplemodern publishes this exceptions guidance for customers using simplensdern.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
What Simplemodern customers should know about order problems
The following order problems guidance applies to the Simplemodern storefront at simplensdern.shop. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from Simplemodern on eligibility
This eligibility section covers orders and visits through simplensdern.shop for Simplemodern. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Details from Simplemodern on starting a request
For Simplemodern customers at simplensdern.shop, this section explains starting a request. A return or exchange begins when you, contact us at Support@Simplensdern.shop before sending the item. Once the request is approved, Simplemodern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
How Simplemodern handles refund timing
Simplemodern publishes this refund timing guidance for customers using simplensdern.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
How Simplemodern handles support
The following support guidance applies to the Simplemodern storefront at simplensdern.shop. For return or exchange assistance, contact Support@Simplensdern.shop or 3217040182.
Merchant Information
Business name: Simplemodern
Brand name: Simplemodern
Email: Support@Simplensdern.shop
Phone: 3217040182
Physical address: 483 S 3rd St, Bismarck, North Dakota, 58504, United States